Refund Policy

Tell Me subscriptions are sold and charged by Paddle, our Merchant of Record. This policy explains the minimum cancellation and refund rights that apply to Tell Me subscriptions.

Yearly trial

The yearly plan includes a seven-day free trial. Cancel before the trial ends to avoid the first yearly charge. If you do not cancel, Paddle will charge $180 for the year when the trial ends.

Monthly plan and renewals

The monthly plan is charged at $19 when purchased and does not include a free trial. Monthly and yearly subscriptions renew automatically unless canceled before the renewal date.

Cancellation

You may cancel at any time using the subscription-management link in your Paddle receipt or through Tell Me's billing settings. Cancellation prevents future renewal charges. You will normally retain access until the end of the paid subscription period.

Refunds

Tell Me does not offer a voluntary money-back guarantee. Completed subscription charges are non-refundable except where a refund or withdrawal right is required by applicable law, or where Paddle determines that a refund is due under Paddle's Refund Policy. Nothing in this policy limits mandatory consumer rights.

How to request help or a refund

Use the manage-subscription link in your Paddle receipt or visit Paddle buyer support to request a refund or exercise a withdrawal right. For product support, email support@tellme.studio. If a refund is issued, access associated with the refunded purchase will end.